Freshdesk.com Freshdesk | Customer support software by Freshworks

An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free tr...

Freshdesk.com Overview

Freshdesk.com is a cloud-based customer service software that aims to provide businesses with an efficient and automated solution for their customer support needs. The site is hosted by AMAZON-02, which suggests that it has a robust and reliable infrastructure in place to support its users.

The site’s title, "Freshdesk | Customer support software by Freshworks," provides a clear indication of what it offers. The tagline, "An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster," gives a better idea of how it achieves its goals.

As the site is geared towards businesses, it is appropriate for all audiences. Thus, it is family-friendly.

The site has a high volume of traffic, with 59754 unique users per day and 496693.1742 pageviews. This indicates that the site is popular and has relevance in its industry. Additionally, their SSL certificate is issued by Amazon, ensuring that data shared on the site is secure and protected.

However, the site's PageSpeed Insights score of 36 is not ideal. It means that the site’s page speed is below average and needs to be improved. This is crucial because a slow site can lead to a high bounce rate, which can ultimately affect user engagement and conversions. Thus, the site's webmasters need to evaluate its speed and optimize its performance to improve its overall user experience.

In summary, Freshdesk.com is an efficient and automated cloud-based customer service software geared towards businesses. It has a high volume of traffic, a robust infrastructure, and a secure SSL certificate. Nonetheless, its PageSpeed Insights score needs improvement to enhance its overall usability and user experience.

Freshdesk.com Rank Summary

Global Rank
1,316
Average Load Time
2.10sec
Links In Count
1,964
Website Value
$6.5 M

Freshdesk.com Website Safety

logo
Overview
Last Updated: 12/25/2024
Overall result - freshdesk.com is safe.
We gather website safety and reputation data and compare it with available third-party sources so we calculate own safety and trustworthiness rate based on information that we get.
Norton connect safe logo
Norton Connect Safe
Last Updated: 02/01/2024
freshdesk.com is safe.
Norton ConnectSafe evaluates freshdesk.com for any unsafe and insecure content. The results are critical for families with young children.
Google logo
Google Safe Search
Last Updated: 10/10/2016
freshdesk.com is safe.
SafeSearch is used as a parental control tool to filter out any inappropriate for your children search results on your devices: phones, tablets or personal computers.
Google safe brwosing logo
Google Safe Browsing
Last Updated: 08/11/2020
freshdesk.com is safe.
Malware: not found.
Phishing: not detected.
Unwanted software: not found.
Harmfull applications: not found.
Google Safe Browsing notifies when websites are compromised by malicious actors. These protections work across Google products and provide a safer online experience.
McAfee logo
Site Advisor
Last Updated: 02/22/2021
freshdesk.com is safe.
McAfee assesses freshdesk.com for a meaningful set of security threats. Featured dangers from annoying pop-ups to hidden Trojans, that can steal your identity, will be revealed. McAfee does not analyze freshdesk.com for mature or inappropriate content, only security checks are evaluated.
Web of trust logo
Web of Trust
Last Updated: 01/09/2019
freshdesk.com child safety is very good.
The WOT calculates reputation of the freshdesk.com. This reputation system receives ratings from users and information from third-party sources, assesses the freshdesk.com for safety features and confirms, whether freshdesk.com is suitable for children.

SSL Information
Domain*.freshdesk.com
Issuer OrganizationAmazon
IssuerAmazon RSA 2048 M03
AlgorithmRSA-SHA256
Valid form07/25/2024
Expiration08/22/2025
SignedCertificate is not self signed
Additional Domains *.freshdesk.com
freshdesk.com

Freshdesk.com Rank History

Freshdesk.com Hosting Information

Server Location

ASN Information

ASN ID: 16509

ASN Title: AMAZON-02 - Amazon.com, Inc., US

Last Update: 07/07/2024

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#

ASNumber: 16509
ASName: AMAZON-02
ASHandle: AS16509
RegDate: 2000-05-03
Updated: 2012-03-02
Ref: https://rdap.arin.net/registry/autnum/16509

OrgName: Amazon.com, Inc.
OrgId: AMAZON-4
Address: 1918 8th Ave
City: SEATTLE
StateProv: WA
PostalCode: 98101-1244
Country: US
RegDate: 1995-01-23
Updated: 2017-01-28
Ref: https://rdap.arin.net/registry/entity/AMAZON-4

OrgAbuseHandle: AEA8-ARIN
OrgAbuseName: Amazon EC2 Abuse
OrgAbusePhone: +1-206-266-4064
OrgAbuseEmail: abuse@amazonaws.com
OrgAbuseRef: https://rdap.arin.net/registry/entity/AEA8-ARIN

OrgTechHandle: ANO24-ARIN
OrgTechName: Amazon EC2 Network Operations
OrgTechPhone: +1-206-266-4064
OrgTechEmail: amzn-noc-contact@amazon.com
OrgTechRef: https://rdap.arin.net/registry/entity/ANO24-ARIN

RTechHandle: AC6-ORG-ARIN
RTechName: Amazon-com Incorporated
RTechPhone: +1-206-266-2187
RTechEmail: ipmanagement@amazon.com
RTechRef: https://rdap.arin.net/registry/entity/AC6-ORG-ARIN

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#

Freshdesk.com Domain Registration and Settings

WHOIS

Domain Name: FRESHDESK.COM
Registry Domain ID: 119843106_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: http://www.namecheap.com
Updated Date: 2024-04-02T07:50:55Z
Creation Date: 2004-05-11T21:19:07Z
Registry Expiry Date: 2025-05-11T21:19:07Z
Registrar: NameCheap, Inc.
Registrar IANA ID: 1068
Registrar Abuse Contact Email: abuse@namecheap.com
Registrar Abuse Contact Phone: +1.6613102107
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS-1270.AWSDNS-30.ORG
Name Server: NS-1955.AWSDNS-52.CO.UK
Name Server: NS-350.AWSDNS-43.COM
Name Server: NS-514.AWSDNS-00.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T11:30:32Z


DNS Records
HostA RecordTTL
HostMX RecordPriorityTTL
HostNS RecordTTL
HostTXT RecordTTL

Freshdesk.com HTML Check


Errors
Warnings

Freshdesk.com Desktop Performance

Last tested: 06/12/2016

Speedometer image
Desktop Speed
63%

Desktop Resource Breakdown
Total Resources217
Number of Hosts80
Static Resources64
JavaScript Resources44
CSS Resources3

Freshdesk.com Mobile Insights

Last tested: 12/02/2019

Speedometer image
Mobile Usability
100%
Speedometer image
Mobile Speed
36%

Mobile Resource Breakdown
Total Resources226
Number of Hosts75
Static Resources102
JavaScript Resources51
CSS Resources8

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